woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ljhkingscliff/public_html/staging/wp-includes/functions.php on line 6114acf-field-for-contact-form-7 domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ljhkingscliff/public_html/staging/wp-includes/functions.php on line 6114gotmls domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ljhkingscliff/public_html/staging/wp-includes/functions.php on line 6114rocket domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ljhkingscliff/public_html/staging/wp-includes/functions.php on line 6114Holiday Accommodation Booking Terms & Conditions<\/strong><\/p>\n\n\n\n HOLIDAY ACCOMMODATION BOOKING TERMS & CONDITIONS<\/strong><\/p>\n\n\n\n Please ensure you have valid Travel Insurance to cover any unforeseen emergencies.<\/p>\n\n\n\n Please take a few moments to read the following LJ Hooker Kingscliff conditions of letting.<\/p>\n\n\n\n Interpretation:<\/strong><\/p>\n\n\n\n We, Us, Our, Agent \u2013 means LJ Hooker Kingscliff, it\u2019s servants and agents. Tenant, Guest, You \u2013 means the lessee of the defined holiday premises. By booking a holiday rental property with us and paying the rental deposit, you agree that you will be bound by, and personally responsible for performance of your obligations under these conditions of letting.<\/p>\n\n\n\n 1. Tariffs<\/strong><\/a> 2. Security Deposit and Damage<\/strong><\/a> 3. Guest Responsibilities<\/strong>
a)<\/strong> A provisional booking may be made through our website www.tweedcoastholidays.com.au<\/a> or by email or phone to our office LJ Hooker Kingscliff. Bookings are not held, secure or confirmed until full deposit payment (50% of total) is received. Payment is due at the time of booking and bookings with unpaid or partially paid deposits can be cancelled.
b)<\/strong> A deposit of 50% of the total cost of your booking is required upon reservation to ensure that your booking is confirmed. When booking within 30 days of booking commencement date, full payment is required. Your card will be charged at the time of booking.<\/a>
c)<\/strong> Full payment of booking is required at least 30 days prior to commencement date \u2013 payments can be paid by EFTPOS, bank transfer or credit card, incurring a 1.5% Credit Card Surcharge. (VISA or MASTERCARD ONLY).d)<\/strong> If for any reason your payments are not received by the due dates, LJ Hooker Kingscliff reserves the right to cancel your booking and apply appropriate cancellation charges (see clause 4 cancellation conditions).
e) <\/strong>If you are making payment via direct transfer your deposit must be received on or before the due date otherwise your stored credit card details will be charged on the due date. If a duplicate payment is made due to late bank transfer payment the guest will not be eligible for a refund of the credit card surcharge. All card fees attract a 1.5% surcharge.
f)<\/strong> Keys will not be given out unless full payment has been made.
g) <\/strong>Tariffs quoted are correct at time of quoting and are subject to change without notice.
h) <\/strong>In the case of refurbishment of holiday properties, rental rates may be subject to increase at any time. Should this occur, you will be notified and given the opportunity to pay the difference in tariff or receive a full refund of monies paid. We will offer you alternative accommodation if possible. If Guests choose to relocate to an alternative property, if the new property is of greater value than the original property booked, the extra cost will be at the Guest\u2019s expense.<\/p>\n\n\n\n
a)<\/strong> You become responsible for any and all damage and loss to the property and its contents from the date and time you check-in to the date and time you check-out. Guest\/s are responsible to advise LJ Hooker Kingscliff immediately if damage is found upon arrival.
b)<\/strong> You may pay a security deposit of $1000 that will be retained until our team has completed their inspection of the property after you vacate. Should the property be found to have damage, missing items or be excessively dirty, the cost to repair or replacement of property and\/or additional cleaning cost will be deducted from your deposit. The remainder of your deposit will be refunded to your nominated bank account within 14 days. You remain responsible for, and will be charged for, the cost of any damage, repair or replacement in excess of the security deposit.
c)<\/strong> Specific homes may require you to pay the security deposit, if you are a long stay guest (30 days or longer) or at the agent\u2019s discretion, the amount of the deposit may be increased.
d)<\/strong> Credit card details are required prior to arrival as a condition of securing your booking. We reserve the right to draw upon your card without notice to recover the cost of any damage or additional cleaning.
e)<\/strong> To avoid erroneous blame, you are required to immediately notify our team in writing if anything is amiss when you arrive at your holiday accommodation. If any damage by guests has occurred, even by accident you are required to notify our team in writing immediately.
f)<\/strong> Payment of the security deposit is usually via credit card pre-authorisation processed by LJ Hooker Kingscliff staff. Alternatively, the security deposit payment may be made by direct deposit into our trust account in advance, or by credit card payment processed by LJ Hooker Kingscliff (non refundable credit card surcharge may apply).<\/a><\/p>\n\n\n\n
a) <\/strong>Guests may only park vehicles in the designated areas.
b)<\/strong> The property must not be used for unlawful purposes.
c) <\/strong>Guests must comply with the by-laws, rules, and regulations of the Body Corporate property (if applicable) and any reasonable direction of the operator. The booking will be terminated if any guest fails to comply after receiving a warning.
d) <\/strong>All guests must conduct themselves in a proper manner so as not to cause a nuisance, including excess noise, or interfere with the use or enjoyment of the property for other occupiers or neighbouring properties. Unruly, loud, or offensive behaviour will not be tolerated. If complaints are received this may result in on the spot termination of the booking and loss of unused balance of accommodation. A penalty fee of up to $1000 will also apply.
e)<\/strong> Parties and Functions are strictly prohibited. Immediate termination of the booking without refund may result. A penalty fee of up to $1000 will also apply. LJ Hooker Kingscliff has a NO PARTY POLICY.
f) <\/strong>It is the guest\u2019s responsibility to maintain the cleanliness of the property during the period of stay.
g)<\/strong> Smoking on any holiday premise is prohibited. Guests must discard cigarette butts into the rubbish bins. Cigarette butts discarded into garden beds will incur an additional charge for cleaning.
h)<\/strong> Children must not jump on beds. Damage resulting from children jumping on beds will be at the cost of the guest.
i)<\/strong> Departing guests must leave the property clean & tidy. This includes emptying the rubbish bin, washing, drying, and putting away all dishes, emptying the dishwasher, emptying, and cleaning of the refrigerator, oven\/griller & microwave, cleaning of the BBQ,off the lights & all appliances including air conditioning. Guests are required to secure the premises upon departure by locking doors and windows.
j) <\/strong>The cost of a standard clean is included in the booking total.<\/s> LJ Hooker Kingscliff reserves the right to recover any costs above the standard clean from guests within 30 days of departure.
k)<\/strong> Tweed Shire Council have imposed a 3-bin rubbish system in houses and duplexes throughout the shire. The three bins are Green \u2013 Organic Waste Only, Yellow \u2013 Recycling & Red \u2013 General Waste. Please ensure you use the bins correctly. Collection occurs weekly for Organic waste (Green bins) & alternate fortnightly for Recycling (yellow topped bins) & General Waste (red lid bin). Please place bins on the kerb the evening before, face out for collection. Additional services can be arranged through our staff at cost. Please note: Fees may apply for bin rubbish removal and bin cleaning if the 3 Bin system is not followed correctly. Visit the council site for more information and your collection day calendar https:\/\/m.tweed.nsw.gov.au\/tscWasteCollection.aspx?css=tsc<\/a>
l) <\/strong>No liability is accepted for any injury, debt, damage, loss, delay, expense or inconvenience caused directly or indirectly by events beyond the agent or owners controls. No responsibility is taken for guest\u2019s property left on or near the premises. It is recommended that guests take out personal property insurance or adequate travel insurance should any unexpected situations arise before or during your travel period.
m)<\/strong> All guests are responsible for keeping the property secure during their stay and will be responsible for any theft or damage due to neglect.
n) <\/strong>Furniture is not to be moved around. Items are not to be moved from room to room. A fee will be charged should these occur.
o) <\/strong>Should any native animals (frogs, snakes, possums etc) cause concern in the property, please notify our holiday rental staff.
p) <\/strong>If keys and\/or remotes are lost, the locks may need to be changed or the keys replaced at the guest\u2019s expense.
q) <\/strong>Should a guest lock themselves out of the property a $50 call out fee is applicable and will be automatically charged. Should a guest lock themselves out of a property past 9pm, on a public holiday or a Sunday, a locksmith will be called to attend. The guest holds all responsibility to pay the call out fee which will be charged to the guest.
r) <\/strong>No more than the registered number of guests are to occupy the premises, as each holiday property is equipped for a specific number of guests. No extra mattresses are to be brought onto the property. If the property is reported to be overloaded, the booking will be terminated with no refund made.
s) <\/strong>Strictly no tents or caravans are permitted on the property.
t)<\/strong> Any areas designated as private by the owners are strictly out of bounds.
u)<\/strong> A description of the property and its inclusions is as accurate as possible. Without prior inspection, no guarantee can be given that a property will satisfy guest\u2019s expectations.
w) <\/strong>All guests are to provide their contact information including but limited to: email address, mobile phone and address.
x) <\/strong>By proceeding with a booking, guests agree to complete all elements of the online check-in (including but not limited to other guest contact information, credit card upload, drivers licence upload and signing of the guest agreement) which is a condition of booking. Guests who do not complete the online check in may be subject to cancellation with penalty. Bookings without a valid online check in complete prior to arrival will not be given keys until this is completed.
y) <\/strong>All guests must post a truthful and unbiased review; if a review has been posted and is proven to be biased or false, this review will be removed entirely from all platforms. <\/p>\n\n\n\n